Employment History
June 2024 - currently
- IP & DECT phone installation and CallSwitch One management for Koru Technologies Ltd.
- Independent work creating websites/webapps for small businesses and individuals.
- Assisting Datel Electronics with any IT infrastructure problems.
IT Technician/Manager
Datel Electronics Ltd - Stone Staffordshire
March 2015 - May 2024
- Total restructure of the internal infrastructure for the ground up to support the continued growth of the extensive customer userbase
- Liaising with external IT companies regarding leased lines, telecommunication and web hosting.
- Developing the numerous websites utilising PHP, HTML, VB and Javascript.
- BV Commerce shop interface along with payment processing and WEEE reporting system.
- Full-stack development providing website and database for IoT.
- Supporting the Accounts department with Sage reports, updates and databases.
- Backline technical support. Responding to and resolving tickets to minimise service and user downtime.
- Working with SQL for products, websites and stock databases.
- Hardware procurement of internal servers, development kits and Windows desktop PC for onboarding.
- Active Directory to enforce and control company policy and rules..
- Backing up data and servers on a regular basis using automated and hands-on hard copies to maintain minimum outage and data loss.
- MS IIS Web Servers deployment, configuration and maintenance.
- Cisco Firewall and failover configuration and updating.
- Development of Progressive Web Apps (PWA), utilising bluetooth to communicate with company produced IoT devices.
- Native Android application development to enhance and update bluetooth low energy products.
Reverse Engineer & Software Department Manager
Datel Design & Development - Stone Staffordshire
June 1997 - March 2015
- Reverse Engineering console platforms along with the systems games.
- Tools Software Developer using C and Assembly languages.
- Providing technical support for various products. Facilitating customer requests for new gaming code and enhancements.
- Managing and educating a dedicated department of game hackers to support the game enhancement product line.
- Product design and conception.
- Supporting the development and testing of internally developed products.
- Machine code reversing for ARM, PowerPC, MIPS 5900, MIPS32S, RISC, x86...
- Console reversing including Nintendo GameCube, Wii, Wii U, SNES, Sega Dreamcast, Sony Playstation 2, PSP.
Technical Support
Demon Internet - Southend-on-Sea Essex
1996 - 1997
- Third-line technical customer support.
- Providing meaningful and easy solutions for catastrophic service or usage failures.
- Email recovery.
- Modem configuration.
Reverse Engineer & Software Developer
Datel Electronics Ltd - Fenton Staffordshire
1991 - 1995
- Reverse Engineering, Software Developer and Game enhancements.
- Machine code reversing for Z80, 6502, 65816, 68000, MIPS, RISC, x86...
- Console reversing including Nintendo Gameboy, SNES, Sega Megadrive, X32, Saturn, Sony Playstation.
- Development for 3rd party satellite cards